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PleasureVibes has an easy return policy, for carefree shopping. We accept all returns within 30 days, counting from the day you receive your order. Sale items have a return policy of 14 days, counting from the day you receive your order.
Returned items must be in their original condition including their wrapping foil and cannot be opened and must be unaltered in any way.
Return costs are currently payed by the customer and in the case of damaged goods the payed price can be refunded.
We kindly advise you to return your parcel using a track and trace code. If parcels get lost during transport without having a track and trace code, Pleasurevibes is not responsible for a reimbursement.
You will receive a refund after we have received the goods according to the above steps. Your refund will be credited to the original purchaser’s payment method, within 5-10 days after we’ve received your package. During sale periods, this might take longer. Unfortunately, it is not possible to exchange items.
6010, Makhinjauri Georgia